VideoAsk

VideoAsk is an interactive video platform, branded "VideoAsk by Typeform," for turning a recorded video into a conversation. It targets recruiting teams, sales and marketing teams, and people who gather research, feedback, training or support requests. The home page headline is "Get face to face with interactive video," and the pitch is to streamline your conversations and build business relationships at scale. The footer reads "All rights © Typeform," so the product sits inside the Typeform company.

What you build and how

The site names 7 features: live calls, video funnels, video forms, asynchronous video interviews, direct messaging, NPS and an embed widget. They are variations on one idea. You record or supply a video prompt, the person on the other end answers, and the answers collect in one place. The home page frames the whole set as a way to "scale your high touch communication with asynchronous, interactive video": the recorded steps do the repetitive talking, while live calls and direct messaging are there for the moments that need a person, and the embed widget brings a videoask onto your own website. The live-call option has its own help article, "Start a live video call in VideoAsk", so a recorded flow can hand off to a face-to-face chat when a respondent is ready.

Building starts with footage. The home page lays out a five-step flow headed "Easy to build. Code free." Step one is "Record once": find a light source, an angle and some talking points, then record directly in the app or upload pre-recorded videos. The remaining steps are labeled Choose, Build, Share and Streamline. The help center fills in the builder detail. From your account you select a videoask and click Build to open the builder. You click the plus icon where you want a new step, select your video footage source, add any overlay text and click Continue. Each step then has an answer type, which defaults to Open Ended and can be changed from a dropdown. The help center's related articles include Answer Types, a page about customizing the text prompts in a videoask, and a guide to starting a live video call from VideoAsk.

Video forms are the category this directory files it under. The home page says video forms "let you collect valuable contact details and feedback in an engaging, interactive, and personal way." Contact collection matters in the flow because of how data carries over. If you enabled a contact form before a calendar step, the help center says respondents' details automatically pass through to the appointment booking. Responses to the other steps can be viewed in your VideoAsk inbox before you meet them.

Scheduling gets the most detailed walkthrough among the integrations. You can embed a calendar in a videoask so respondents book appointments as part of the flow. The help center walks through OnceHub, formerly ScheduleOnce: choose Calendar as the answer type, then fetch your scheduling link in OnceHub by clicking Share a booking link under Schedule and the Copy button. Back in VideoAsk you paste the link into the scheduling link field, confirm the dropdown shows OnceHub and click Done. The help page describes OnceHub as an online scheduling platform that synchronizes multiple calendars and shows your availability on a single calendar. It states that using the integration requires an OnceHub account and that subscriptions are separate. It adds that you can do the same with HubSpot Meetings, Calendly and Acuity. A related help article covers signing attendees up for a Zoom webinar or meeting using VideoAsk with Zapier.

Hiring is spelled out most clearly. The Recruitment tile talks about asynchronous interviews, easy scheduling and tagging, and a separate block says async interviews "free up your calendar without losing that human touch" and let you "enhance the candidate experience at scale." The use-case list breaks recruiting into candidate sourcing, candidate screening, candidate selecting and onboarding.

Sales and marketing is the other major lane. The tile says VideoAsk lets you gather contact info and capture leads, and the use-case list names lead generation, lead conversion and lead nurture. Further entries cover testimonial collection, maintaining customer loyalty, education, research and feedback, and support. A tile titled "More Solutions" adds training and customer support. Help center article titles hint at concrete uses: a masterclass on collecting video feedback and testimonials, and a page on using VideoAsk to book performers and speakers for an event.

The integration story outside scheduling is short. The home page says "Connect VideoAsk to over 1,500 applications through Zapier, or use our API and webhooks." The footer links Developer APIs. The help center's integrations section lists a general VideoAsk Integrations article next to the four scheduling guides and the Zoom recipe, and Zapier's catalog of applications plus the API cover the rest, such as pushing a new contact into the tools a sales team already runs.

The evidence from the pages

The site has a Pricing section, but the pages here give no plan names or prices. The home page invites you to "Start for free" and adds "No credit card required," so you can sign up and build without paying first.

Usage and results are stated as claims. The home page says "+10K companies scaled up with VideoAsk." A testimonial attributed to Stanley Tate, a lawyer at Tate Law, reads "Once I implemented VideoAsk, I took my conversion rate from 65% up to about 98%." The page doesn't say what was being converted, so treat it as one customer's account rather than a benchmark.

Support is a Help Center, a What's New page, a Contact Support link, a community, system status and a Developer APIs page. The help article also offers a "Contact Support" prompt and a link to ask the community. The site also runs examples, templates, case studies and an inspiration gallery, a blog, and Instagram and YouTube channels, which give a new builder finished videoasks to copy from.

Who it suits and who it does not

VideoAsk suits a recruiter who wants candidates to answer screening questions on their own time, a sales or marketing team that wants a more personal intake than a text form, and a founder or support lead who wants testimonials and feedback in a respondent's own voice. Because the builder is code free and the scheduling hooks are documented, a non-technical team can put a working flow live without developer help.

It is a poor fit if all you need is an email address and a phone number, since a plain form is faster for both sides. Respondents also have to be willing to speak to a camera, and video answers take longer to review than a column of text. Integrations beyond scheduling lean on Zapier or the API, which means one more moving part for a team without technical help.