Polling.com

What Polling.com is

Polling.com is a survey and polling tool for people who want to ask questions inside their own website or app, not only on a standalone survey page. Its documentation describes a drag-and-drop survey builder for non-technical users, plus SDKs and an account-level API for developers who want surveys to appear inside a product. The reader it fits best is a product or growth team, a small SaaS company or a developer-minded founder who wants feedback at the moment a user is already in the product. The docs sum up the aim as helping teams "harness real-time insights from your users to guide decisions, maximize marketing results, and drive business success."

The docs are organized into 8 areas: Welcome, Frequently Asked Questions, Integration, Surveys, Embeds, Features, Team and Account, and Billing. That layout is a good map of the product, and the sections below follow it.

What you build and how

Building a survey. The Survey Builder is described as "designed to be user-friendly while offering a wide range of question types and customization options." You drag and drop question types, set up branching logic and shape the survey flow. The basic steps are short. Type a survey name and an internal-only description, click Add Question, pick a question type, then define its options. A preview tab lets you take the survey yourself at any point, and the preview offers various devices and screen sizes to test with, which is useful because the finished survey often appears on a phone inside someone else's app.

There are 3 ways to start: a blank survey, a survey created with AI, or a survey from a template. The docs also cover duplicating surveys, and a separate page walks through creating a job board, which means the same builder can be pointed at a hiring page as well as at feedback. Survey Logic Branching and Start and End Pages have their own pages, so a survey can open with a welcome screen, route people by their answers and close with a custom ending. Another page covers survey email notifications.

Embeds. This is where Polling.com differs from a plain form tool. An embed is a configured place in your product where surveys can appear. The embed section covers embed creation, targeting filters, a triggers builder and survey theme customization. In plain terms, you decide who sees a survey, which in-product event causes it to show up, and how it looks. The integration overview says creating new embeds happens on the Embeds page and is available only to Admins and Full users. It also says an Embed API key is required to send events, because each event is tied to a specific customer and embed.

Delivery options. The integration guides list a Web Embed, Direct Links, a JavaScript SDK, a React SDK, an Android Unity SDK and an iOS Unity SDK that is marked "Coming Soon." The docs say the SDKs are meant for use within your own products, including webpages and mobile apps, and that they talk to the Polling APIs to display surveys to end users. If you don't want to install an SDK, a short section explains how to pass a customer ID directly to a survey link, so you can still tie answers to a known customer.

Integrations. Zapier, Slack and an Account Level API are listed. The Slack guide uses a Slack incoming webhook: you create an app at api.slack.com, turn on Incoming Webhooks, add the webhook to your workspace, paste its URL into Polling.com's Slack Integration page, and choose which surveys it applies to, or leave that blank to apply to all surveys. The docs note that activating a Slack webhook requires a bot user. The page describes this as real-time, automatic data transfer whenever a specific event occurs, with events configured through customizable triggers. Beyond Slack, a Survey Webhook fires when a user completes a survey so your system can act on it automatically. The docs give awarding in-app rewards, updating a completed status and populating a database as common uses, which is how a product team closes the loop between a survey and its own app.

Respondent controls and data. The Features section lists several tools worth knowing. Anonymous surveys omit any data that could identify the survey taker, and they can still be limited to a single response per user across devices on a network. Respondent tags categorize participants so you can build targeted audiences and analyze data more precisely. Survey duplicate control and respondent disqualification are listed, as is a way to enforce input formats with regular expressions, which helps when a field must match a pattern. Results can be viewed, shared and exported, and individual responses can be browsed.

Quick polls. The Quick Poll Maker is described as "a lightweight endpoint designed to quickly generate public polls via URL parameters." It creates several types of poll with no integration into user accounts or existing systems on Polling.com, so it suits a one-off public poll. The docs list it as the Open Quick Poll API.

Team. A Team Seats and Roles page covers collaboration inside an account.

Buying responses. The Surveys section includes a page titled Buying Survey Responses, so the platform offers purchased responses in some form; the pages show only the title, not prices or targeting options.

Plans, claims and support

Everything here comes from the company's own documentation. It names the integration paths (Direct Links, Web Embed, Zapier, Android Unity SDK, JavaScript SDK, React SDK, Slack and an Account Level API) and the feature list above. It states that the survey builder is drag and drop, that the Description field is for internal use only, and that previews cover various devices and screen sizes. It describes Brand Removal this way: "on most surveys, a small 'Powered By Polling.com' footer text will be present," which tells you branding is something you manage per survey.

The documentation has a Billing section but states no plan name, price or response limit. Support is by email: the docs home page points to a Frequently Asked Questions section and invites you to write to the support address if you cannot find an answer.

Who it suits and who it does not

Polling.com suits a product team that wants to ask a user a short question at the right moment, such as after a feature is used, without sending them to another site. Developers get SDKs for JavaScript and React, and operations people get Slack and Zapier hooks to route answers where the team already works. A founder who needs a quick public poll can use the Quick Poll endpoint without setting up the full system.

It is a weaker fit if you want a classic form builder with payments, file uploads or document generation, since the pages describe surveys, polls and a job board rather than those. Mobile coverage is uneven: the Android Unity SDK is listed, while the iOS Unity SDK is marked as coming soon, so an iOS team building outside Unity has the direct-link route rather than a native SDK.