FreeOnlineSurveys

What FreeOnlineSurveys is

FreeOnlineSurveys is a survey, quiz, form and calculator builder run by Problem Free Ltd., a UK company with an office in Portishead, North Somerset. The site gives 2002 as the year it was established, says it is trusted by over 3 million users "for over 24 years", and describes itself as based and hosted in the UK and EU. It is written for anyone who needs to collect answers or publish an interactive calculator without paying for a survey suite: a training team running feedback forms, a teacher building a scored quiz, a marketer putting a pricing estimator on a website, or a researcher who wants logic and segmentation on a free account. The home page sums it up as survey software "with AI-assisted questions, branching logic, custom branding, and real-time reporting", free forever, with no ads or trackers. The interface itself is offered in English, Spanish, French, Portuguese and Japanese.

What you build and how

The account covers 4 products that share one editor and one set of collection and reporting tools. The Survey Maker handles feedback, research and satisfaction questionnaires, from a short poll to a multi-page survey with logic and piping. The Quiz Maker builds scored quizzes for education, training or lead generation, with instant results, custom scoring and certificates. The Form Builder covers registration forms, applications and contact forms, and the site says it can collect file uploads, payments and signatures. The Calculator Builder, described below, turns the same editor into an interactive calculator for a website.

Building a survey starts with a format choice: one question per page, or several questions on a page. In the multi-question layout a guided auto-scroll moves respondents to the next question as soon as they answer, so they never scroll through a long page by hand. You then add questions with a drag-and-drop builder from more than 20 question types, among them multi-choice with single or multiple selection, opinion scales, a multi-factor opinion slider, multiple text boxes and picture choice. The editor works by typing: a slash opens the block menu and an @ calls the AI, which can generate questions for you and, according to the site, review and proof the survey before you send it. Logic, branching and answer piping are included. Design control covers themes, your logo, fonts, and images and videos, with a Pexels library built in for the media. The site also lists 120 languages for surveys.

Every survey is mobile-ready by default, with question types that scale to the respondent's screen, and the company says you can build surveys and read reports from a phone or tablet as well. If you want paper copies, the Build section exports a PDF of the form for printing, and the answers collected on paper can be keyed in later through the form URL.

Distribution is where the site lists the most options. Every project gets a link and its own QR code, which you save from the Send section and place on printed material. A built-in email invitation tool sends the survey to your contacts. You can embed it in an iframe on your website, post it to social media, or open it as a pop-up or slideout at the click of a button, and the FAQ says there is no limit on the number of collectors per survey. Embedding is a copy-and-paste job from the Send section; on a CMS such as WordPress or Wix the code goes into an HTML block, and the embed works for surveys, forms, quizzes and calculators alike.

Results arrive in real time with charts and reporting. Advanced segmentation filters answers by audience, and an overlay comparison shows how 2 groups answered side by side; the reporting also offers cross-tabulation, data comparison and filters. A built-in contact manager keeps respondents and leads in one place, where you can segment, filter and export them, so you can see who responded and follow up without a separate CRM.

The Calculator Builder has its own page. You build the interface from sliders, numeric fields for decimal, integer or monetary values, dropdown menus, checkboxes, picture choice questions with images, and contact fields for names, email addresses and phone numbers, and the editor shows the finished calculator as you arrange it. Formulas come in 2 forms. The simple builder lets you drag fields into a visual editor and join them with operators and functions such as addition, subtraction, multiplication, division, IF statements and weighted scoring, with results updating as you build. The Excel-style builder lets you import your own datasets and write formulas that reference multiple cells, rows or columns, so a calculation that already works in a spreadsheet can be recreated rather than rebuilt. The formula builder checks for errors as you work and highlights problems before you publish.

Around the calculator sit the lead-capture features. You can place a contact form between the calculator and the result, so visitors enter their details before they see the output, and each lead flows into the contact manager. Results can update live as visitors type, shown with charts, progress bars and formatted values. Conditional messages show different headings, descriptions and call-to-action buttons depending on the numeric result, for example one message for scores under 50 and another above it, and the page says you can add as many conditions as you need. The examples the FAQ gives are ROI calculators, pricing estimators, savings calculators, BMI calculators, loan repayment tools, carbon footprint calculators and budget planners. Branding covers colors, fonts, logos and button styles, with a preview for desktop, mobile and tablet, and the embed code works on WordPress, Squarespace, Wix, Shopify or custom HTML and resizes to fit the page. A calculator can also be shared by link in an email or a social post.

Plans, limits and privacy

The free plan is the headline. The site says there is no trial period and no credit card, and lists the free plan as unlimited surveys, 1,000 responses per project, 20+ question types, logic and piping, and custom branding. The FAQ adds that there is no limit on the number of surveys you make or on the questions and pages you add. The paid tier named on the home page is the Pro plan: upgrading to it removes the FreeOnlineSurveys branding, lets you host surveys on your own web domain and customize survey URLs. The calculator page repeats that branding can be removed entirely on paid plans. Pro prices are not printed on the home or calculator pages; they sit on a separate pricing page.

On privacy the company is specific. The FAQ says its products comply with the GDPR, the CCPA and other data protection laws, and the calculator page labels the service "UK/EU GDPR & CCPA". The features behind that claim are consent tracking for contacts, zero tracking cookies on surveys, respondent IP addresses masked before they are stored in the database, and pseudonymization. Surveys are anonymous by default; pseudonymization lets you collect names and email addresses to track who has responded while keeping the other answers anonymous, and the FAQ says response order is randomized in the reports so the 2 cannot be linked. The calculator FAQ states that all data is stored in UK and EU data centers.

The site prints 3 testimonials. Mark Stead, Head of Learning at WWT, writes that "The intuitive interface has transformed our processes." David Hollinshead, Insight Manager at Chelsea FC, praises how survey data is "consolidated into digestible visuals". Brad Birchmore of Mention Socials says the competitions his company runs "have been completely transformed." Support runs through a help center and an email address on the site.

Who it suits and who it does not

FreeOnlineSurveys suits a school, charity, small business or researcher who needs real survey features at no cost, with unlimited surveys, logic and piping, segmentation and a contact manager on the free plan, and a team that wants its data kept in UK and EU data centers with tracking cookies switched off. It also suits a marketer who wants a pricing estimator or ROI calculator on a WordPress, Wix or Shopify site, because the calculator, the lead gate and the contact manager live in the same account. A trainer who needs scored quizzes with certificates gets those from the same login.

The caveats are about scope and scale. The free plan stops at 1,000 responses per project, which is tight for a large panel, and a custom domain or unbranded surveys mean moving to Pro. The product collects answers and runs calculations; it is not a database or app builder for internal tools, and the pages describe embedding and sharing rather than a catalog of connectors to other software.