Formlify

What Formlify is

Formlify is a form builder with a workflow layer on top, aimed at organizations that want to replace paper forms, speed up approvals, manage registrations or digitize customer services. The company's site says it is "designed, hosted and supported in Australia by CIBIS", a business software developer it describes as active for over 2 decades. CIBIS International Pty Limited lists its address in Lambton, New South Wales. The home page puts the builder at "100% No-code" and says it runs on iOS and Android as well as the browser.

The pitch is that a form is where a process starts, not where it ends. In the company's words: "Anyone can build a form. Formlify automates what happens next." That makes it relevant to two readers in this directory. Operations and administration teams use it to collect structured data without developers. IT teams in organizations with Australian hosting expectations use it as a governed intake and approvals tool. It also sits in our business process automation category, because of the routing and approval features described below.

What you build and how

The editor is a dashboard with drag-and-drop design. You add fields, rearrange them, and build in logic, conditions and validation rules "so the right data is captured the first time, every time." The site describes forms ranging from simple to complex, and the how-it-works page says the tool is designed for the non-technical user: build and distribute, make filling easy, then view and analyze.

Workflow is the second half of the product. You add statuses, permissions, approvals and rules to match your process. The home page says you can create workflows that "route submissions to the right people, trigger approvals, generate documents, send notifications and keep processes moving automatically." The features page frames the same area as control: set access levels, status and approvals, and "ensure compliance" using automated workflows. The pricing table makes the split concrete. Advanced workflows and approvals start on the Business plan, while Power Automate and webhooks start on Enterprise.

Filling a form is designed for the field as well as the desk. Users can open forms on iPad, iPhone and Android devices, or in the Formlify App, and the site says they can add data offline and submit once they are back online. Public access works through a browser link or the free app download. Distribution is controlled by you: set start and finish dates, then share through closed invitation lists, email lists or public access.

Once submissions arrive, the portal shows all forms, submission counts and status based on your workflows. Data can be exported to CSV or Excel for analysis. Beyond that, the features page says Formlify can link form data to other business systems "via API or Custom App", and lists EDMS and document management systems, APIs for two-way data exchange, legacy systems and payment gateways. CIBIS also builds custom applications on request, and the page invites you to talk to the company about integration.

Smaller details come from the plan table. Starter already includes signature and file uploads, PDF outputs and email notifications, with conditional logic and advanced validation. Business adds Save and Resume Later and an email template builder. The Custom plan adds a lists and lookups builder. On the identity side, the table names Green ID identity management and identity document validation as add-ons for lower tiers. Single sign-on with Microsoft Entra is listed under Enterprise.

What the pages state

Pricing is published, in Australian dollars including GST. The company says there are "Four plans from just $39 per month with unlimited forms." It also says educational and not-for-profit discounts are available.

• Starter, from $39 a month: drag-and-drop builder, conditional logic and advanced validation, signature and file uploads, PDF outputs, email notifications, 2 authenticated users, 2,000 monthly submissions, 1 GB of disk space.
• Business, from $79 a month: everything in Starter plus advanced workflows and approvals, API options, Save and Resume Later, an email template builder, 5 authenticated users, 5,000 monthly submissions, 5 GB of disk space.
• Enterprise, from $179 a month: everything in Business plus Power Automate and webhooks, single sign-on with Microsoft Entra, payments, custom branding and domain, integrations, 50 authenticated users, 10,000 monthly submissions, 30 GB of disk space. The page marks SSO, payments, custom branding and domain, and integrations with an asterisk meaning they are available as an add-on.
• Custom, price on application: everything in Enterprise plus unlimited submissions, a dedicated server option, custom branding, domain and integrations included, and SSO, payments and identity validation included.

Every plan shares a baseline that the comparison table lists as included: account permissions, advanced input validation, Australian hosting, authenticated users, data retention settings, submissions export and virus scanning of attachments. The company repeats that all plans are "Australian hosted and secure by design." The pages name no compliance certification such as SOC 2, so its security claim rests on the hosting location and the built-in controls above.

On customers, the home page quotes Victoria University saying Formlify is integrated with its student application system and that it pre-populates forms with over 20 student-related fields, calling the result "faster, more accurate and much, much cheaper." Another quote, from an IT manager at Capital, says some alternatives did not meet security needs and others could not interface with the company's payment gateway. A third customer, Rob Evans, calls it "a good system at a great price." These are testimonials chosen by the vendor. The site also links an Insurance industry page.

Who it suits and who it does not

Formlify suits Australian organizations that want local hosting and local support: universities, insurers, public bodies and other teams that have paper or email-based intake and want status, permissions and approvals around it. A 20-person operations team can start on Business, where workflows, API options and 5,000 monthly submissions are included, without involving developers. Field teams benefit from the offline mode on phones and tablets.

The limits are plain on the pricing page. Starter allows 2 authenticated users and 2,000 monthly submissions, so a busy department will outgrow it quickly. Single sign-on, payments, custom branding and a custom domain sit at Enterprise, several of them as add-ons that may carry extra fees. A solo founder wanting a free form for a landing page will find a business tool with business pricing, and the pages describe no free plan. Teams outside Australia may not care about the hosting emphasis that drives much of the product's story. The pages also state no template count.