Array

What it is

Array is a mobile forms platform for field work, run by Array Inc. The home page calls it "the unified workstation for inspection, collection & intelligence" and describes an "Enterprise mobile forms platform." It is built for operations, safety, inspection and compliance teams who send people out with phones and tablets to fill in forms, capture photos and scans, and get the results back to an office. The company says it has helped teams "for more than 10 years" and that over a billion answers have been delivered, with "One billion responses & counting" as a banner line and "Mud on the boots, data in the cloud" as the heading over that claim. The pitch is one system for every inspection: collect, surface insights instantly and make decisions with confidence.

The reader this fits is an operations or IT lead who is replacing paper checklists with something that works where signal does not. The company frames the range broadly: "Whether you’re small business, a national team, or somewhere in between, we got you." The product menu also names Formview, offered like the form builder as offline apps for field teams.

What you build and how

The builder. The home page describes a "click, drag & drop app builder," and the company's slogan for it is "Turn paperwork into a mobile app." You assemble forms visually, then the same forms run in the iOS and Android apps, and directly in a browser on a PC, tablet or laptop.

Offline first. The headline feature is offline capture: "No signal? No problem. Array stores responses locally, and uploads them once a cell signal or wifi connection is re-established." That is the reason to pick it over a web-only form tool for site visits and inspections.

Logic. A Formula Builder drives conditional sections, so the fields and questions a person sees depend on their earlier answers. The company's logic page makes four points. The same logic works offline on the phone. It can also be applied to document templates, so a report shows readers only what is relevant. Email logic sends conditional emails with no input once set up. Functions calculate totals or percentages the moment a form is completed. Logic can also trigger automatic backups of form-submitted video or image content to third-party storage such as Dropbox. The page's own example is a customer filing a support request, who should see only what applies to that issue rather than "fifty questions that don’t apply to their issue."

Rich capture. The platform lists GPS, barcode, video and more for "rich media data from the field in real time." Navigation items name an NFC, QR and barcode app and NFC tags as hardware, with Cooper-Atkins, Testo and Square listed beside it.

Documents and reports. Document Automation takes your templates, overlays the collected data and generates and delivers completed PDFs "in seconds." The logic page presents this as creating PDFs without a separate PDF builder. A Reports module collects submissions from the smart forms, and the home page describes automated reporting for analyzing trends and identifying issues.

Workflow and the rest of the suite. The product list reads: Forms builder, Docs, Workflow, Reports, Workstation ("Your mission control"), Tasks ("Schedule & plan"), Files ("Store & share") and a mobile forms app for offline collection. The Workflow feature is summarized as turning forms into automated workflows with no coding. Workstation is where the office side tracks every field submission in real time, with automated reporting for trends and issues, and the home page lists AI powered reporting and capture among the core features. The company also lists an AI assistant called Buck AI ("Ask & build anything"), and an assistant panel on the home page carries the tag "Coming 2026".

Integrations and API. The company says to "Tap into 500+ integrations and apps," and shows Procore, Dropbox Sign, Smartsheet, Drive, Salesforce and Zapier in its integration strip. Its navigation lists an API and an integrations page.

Branding and delivery. A white-label option lets you present the forms under your own brand, with the look and feel matched to your corporate identity. Navigation also lists Branding & Theming and Sharing & Security as feature pages. A template marketplace lets you install ready-made forms, including a COVID-19 set.

Who builds with it. The industry pages are Construction, Retail, Fire Safety, Health & Safety, Inspection & Compliance, Utilities, Facilities Management, Field Sales, Agriculture and Maintenance Management. Use cases range from airport inspections, risk management, field operations and safety to quality assurance, document management, virtual inspections and retail, and the "Array For" list adds fire safety inspections, insurance adjusters, maintenance inspections, oil and gas inspections and property inspections.

Pricing, security and support

The site publishes no prices. The menu has a Pricing page and calls to action reading "Try Free" and "Book Demo," and "No credit card required" appears beside Get Started. A "Start free today" link sits near a Talk to sales line.

On security, the home page says "Your data. Encrypted, protected and compliant. Built in ISO 27001 and signal sign in."

Support is a stated selling point. The company says its team will guide you "from initial setup and training to ongoing maintenance," and a dedicated applications manager serves as your point of contact for support and advice. The applications manager works with you to understand your form needs, manage the implementation and tune the solution to your use case. A Custom Solutions offer asks you to describe your problem so the team's experts can identify pain points and design digital forms for it, and a custom deployment option is listed. The footer gives a support email address and a phone line, and the resources include a Help Centre, support docs and an education program called Project Shift.

The home page shows four result figures as the company's own claims: time saving +50%, execution improvements +75%, compliance improvement +22% and sales increase +10%, without saying how they were measured. It also says it is "trusted by market leaders" without naming them as customers.

Who it suits and who it does not

Array suits an organization whose forms are filled in away from a desk and often without a connection: inspection crews, safety officers, facilities and maintenance teams, field sales, agriculture, utilities and construction firms. Its offline sync, location and barcode capture, PDF output and workflow rules cover the loop from the truck to a finished report. A team that wants the forms under its own corporate identity can use the white-label option.

It is a field-operations product, so it is heavier than a lightweight web form tool for a simple contact form. Pricing is not published, and the company's own pitch leans on onboarding, a dedicated applications manager and custom solutions, which points to a sales-led purchase. The Buck AI assistant sits under a "Coming 2026" tag.