Torq

What it is

Torq is a security automation platform that the company now markets as an AI SOC Platform. It is built for security operations teams: analysts, incident responders and security engineers who want to automate triage, investigation and response without relying on a developer for every playbook. This is not a general-purpose app builder. Its workflow editor is aimed at one job, which is moving alerts from detection to resolution across a security stack. The company's US headquarters address is in Denver, Colorado, according to its homepage footer.

The company positions the product against SOAR (security orchestration, automation and response) tools. Its blog says SOAR tools "suffer from limitations such as rigid architecture and a heavy reliance on custom scripting and coding," and states flatly that "Torq is not a SOAR." In its place it offers what it calls Torq Hyperautomation, plus agentic AI that acts across triage, investigation and response.

What you build and how

The product menu names the pieces: Auto Triage, Torq HyperAgents, Socrates, Case Management and Hyperautomation, plus Professional Services, Integrations, and a Context Graph and Memory layer. Socrates is described as natural language-driven agentic AI that autonomously remediates critical threats, so part of the building experience is describing what you want in plain language rather than drawing every step.

The homepage lays out 7 stages, and each one is something you configure or hand to an agent.

Triage de-duplicates events and filters false positives to suppress noise. The company says its AI verdicts are grounded in your team's past decisions and refined over time, so accuracy improves with every case the SOC closes. Transparent audit logs and a manual override option keep analysts in control.

Manage covers cases. The page says the platform can autonomously create, assign and manage cases from a single source of truth. Its Hyperautomation product is described on the blog as including case management that eliminates alert fatigue by automating Tier-1 threat remediation and prioritizing complex cases.

Investigate deploys and orchestrates specialized AI agents that take on basic, repetitive investigation tasks and record evidence, timelines and recommended actions. The company calls this fully transparent for oversight and control.

Respond is agentic response, either completely autonomous or with human-on-the-loop oversight. Threat Hunt lets you craft agentic runbooks that access authorized data and tools, and the agents cross-reference historical cases, recognize threat patterns and summarize findings. Report is the stage for informing stakeholders and focusing the team on the issues with the most risk impact.

The seventh stage, Context, is the memory underneath the rest. The homepage says every agentic decision is grounded in a continuously updated context model of your environment, and that every verdict, decision, exception and override is captured with the context of when and why. A blog post on the homepage announces Torq SOC Brain, which it calls the first AI SOC that learns from every decision and historical incident.

How you build is spelled out on the blog. The company offers no-code, low-code and AI-generated workflow building, with full-code available for team members who want granular control. The no-code route is drag-and-drop visual interfaces and pre-built templates. It describes the architecture as agentless and says the platform has 300+ pre-built integrations covering investigation and containment across EDR, SIEM, email, identity and cloud tools. The blog lists the tasks that can be automated, including alert triage and enrichment, threat intelligence correlation and phishing response and email security. The homepage solutions menu also points to team-based entry points such as Security Operations, SOC Incident Response and Phishing Response.

There is also a multi-agent layer. The blog says Torq's agentic AI and Multi-Agent System handle autonomous triage, investigation and response, and the product menu includes HyperAgents for that purpose.

The evidence

The company publishes no prices on the pages shown, and the homepage's main action is Get a Demo. No free plan or trial is mentioned, and the pages give no usage limits, no user count and no hosting regions. The pages also state no compliance certifications, so a security team will need to ask the company for those details directly.

The strongest evidence comes from customer examples on the company's own blog, which should be read as vendor-selected stories. Valvoline had a Rapid7 integration its legacy SOAR could not complete after hundreds of developer hours, and the blog says it was running in under a week with Torq's no-code approach. The blog also says Valvoline saw operational ROI within 48 hours of deploying Torq, and the homepage menu carries a customer story headlined "Valvoline Saves 7 Analyst Hours a Day." HWG Sababa, per the blog, replaced years of hand-coded automations in just weeks. Bloomreach is quoted saying it chose Torq because it "wanted everybody on the team, including junior analysts, to be able to build automations."

Reported results from one customer story include end-to-end phishing automation with verdicts delivered to employees in minutes, around the clock, with zero analyst intervention, and password resets reduced from hours to minutes. The company says deployment takes days rather than the weeks or months it attributes to legacy SOAR.

On outside validation, the homepage says the 2026 Leadership Compass for the Emerging AI SOC from KuppingerCole Analysts names Torq a Leader across all four categories, calling it "A strong fit for sophisticated enterprise SOC teams." It also cites a Gartner document from 24 August 2026 naming Torq "the company to beat in AI SOC Agents for Threat Investigation," and the page adds the standard disclaimer that Gartner does not endorse any vendor. The homepage also links a report on what 450 CISOs and security leaders said they want in an AI SOC.

The menu shows documentation, customer reviews, a page for MSSPs and MDRs, and partner programs for alliance and channel partners.

Who it suits and who it does not

Torq suits a security operations team that has more alerts than people and wants analysts, including junior ones, to build and maintain automations. The Bloomreach quote and the three build modes (no-code, low-code, full-code) point to a product meant to be shared across skill levels, and the integration count and agent features lean toward larger or busier SOCs. A managed security provider has its own landing area, which suggests service providers are an intended audience.

It is a narrow tool for anyone else. A founder who wants to automate invoices or a marketing team that wants to sync a CRM will find a platform designed around security operations rather than general business workflows. The pages publish no price, so a small team cannot budget from the site alone, and the focus on agentic autonomy means a team that prefers every response step to be hand-written should confirm how much control it wants to keep. The company does describe oversight options, including human-on-the-loop response and manual override.