Tidio

Tidio combines live chat with AI-powered customer support, aimed at small businesses that need to respond to questions 24/7 without hiring a dedicated support team. The Lyro AI agent learns from your product pages and documentation, so it gives answers specific to your business rather than generic replies.

When questions get complex, Lyro can escalate to a human agent or email. This hybrid approach lets small teams handle higher support volume without burnout.