Case Platform

What the product is

Case Platform is a low-code designer for building information systems and automating business processes, made by Case Studio (the legal entity is ООО «Кейс Студио») with an address in Novosibirsk, Russia and a second phone line in Moscow. It is aimed at enterprise IT and the business analysts who sit next to them. The company's own tagline is to "accelerate the digital transformation of business on a Russian low-code platform", and the site comes in Russian and in English.

Case Studio describes itself as a vendor with more than 19 years of experience. It says it has automated management processes in more than 300 companies and works with top-10 and top-100 banks and the largest organizations in Russia and abroad. The platform covers both enterprise application building and business process automation, and the Russian page on the latter is headed "Low-code платформа для автоматизации бизнес-процессов" (low-code platform for business process automation).

What you build and how

The core of the product is the Case Platform designer. The English home page describes "Developing business applications of any complexity without programming in the Case Platform designer": you create applications, extend their functionality and integrate them with external systems, and you build the application logic and manage the database through "an intuitive, fully customizable platform for developing enterprise applications". The company calls it a flexible low-code designer where all solutions are available on the same platform, with an interface built for non-professional developers. The product is presented in 3 stages, Create, Launch and Support, and the company says it speeds up each stage of the application lifecycle, from development to launch.

Who does the building is a deliberate part of the pitch. The site says that users who have practical experience in solving business tasks can create applications independently. In most cases, it says, those are analysts, who have a lower threshold of entry into the field than classical developers. It also states that you do not need to hire a team of high-end IT developers, because the vendor's analysts will do that work. That is the "no-code" half of the proposition. The other half is the vendor's custom development service, which has its own menu entry for individual business applications.

On the process automation side, the Russian page explains low-code in BPM terms. It says the concept minimizes an enterprise's costs for developing BPM systems, meaning information systems and applications that automate different business processes, and that products can be created, rolled out and scaled quickly. A webinar announcement on the same pages goes further: the company says low-code lets enterprises replace imported IT solutions in the ERP, BPM, ITSM, CRM and HR classes without losing performance, and it says the platform can also carry a new business idea from concept to a working system.

The menu names further modules that sit around the designer: process mining, an analytical module and a contact center product called Case. A MarketPlace holds ready-made systems built on the platform; the company says 35+ systems are already available there for business use. The English page also states that Case Platform is a proprietary system from the national software registry.

Scaling is described in one claim: platform applications have "unlimited development potential", new features can be added instantly, and clients and employees keep their access to the application while that happens. In the customer results below, finished applications reach both web and mobile.

Industry solutions are listed by sector, each with its own page: finance and banks, medicine, the automotive business, government structures, marketing, retail and industry. A reader arriving from either category will find the same product underneath. The designer builds the application, and the process automation modules handle the flow of work through it.

Customer cases and company claims

The company's English page gives 5 customer cases with specific results.

• A top-6 captive Russian auto bank automated retail car loans for its dealer network and had a mobile application and a web personal account built. It took 8 months. The company lists a 2 times reduction in implementation time for new requirements, the system replicated for communications across 126 dealer centers in 78 cities, more than 20,000 downloads of the mobile application on Android and iOS, and a 10% reduction in total costs.
• A top-3 Russian airline needed a system showing the current state of the daily flight plan. It took 6 months. The listed results are a 4 times increase in application processing speed, a 2 times improvement in branch communication, scaling over 5 airline divisions and a 46% improvement in air traffic control efficiency.
• An internet agency wanted software to automate marketing campaign management. It took 6 months, and the page describes building an automated MRM system for planning and placing advertising campaigns.
• A top-10 Russian bank automated how its verifiers work with blacklists and combined its systems into one in 4 months. The page lists 6 times fewer external contracts with vendors, 80% of implementation tasks solved by the bank's own analysts, 5 times faster changes and 42 integration methods configured, with Case Platform chosen as the bank's target platform.
• A top-15 Russian insurance company automated the registration of insurance products in 5 months, doubled the speed of bringing new products to market, and now has its employees solving 30% of technical support tasks.

These are the company's own figures for its own projects, not independent measurements. A webinar announcement also names Rusatom Service, Severnaya Verf and Sovcombank among the large projects it will present.

Under "Numbers speak for us" the company lists 450+ projects for clients in different industries, 300+ experts working on the platform, 50К users of solutions built on it, and the 35+ MarketPlace systems. It also claims "5 times faster transformation" and a "3 times reduction of the development cost", the latter because its own analysts do the work instead of a hired development team. A news item dated 28 January 2022 reports that a Market.CNews rating of Russian low-code platforms put Case Studio in 1st place for the balance of price and functionality. Another, dated 1 April 2022, announces a collaboration with Softline that the company says will help customers in more than 50 countries, and a 10 November 2021 item covers a partnership with Microline aimed at banks and fintech companies.

The menu has a tariffs entry, but no plan names or amounts appear on these pages. The Russian home page closes with a sign-up form, headed with an offer to try the platform free in a test mode, asking for name, phone, email and company. The other calls to action are "Get a presentation" and "Submit your application". Contact details are platform@casestudio.ru plus phone lines in Moscow and Novosibirsk, and the company links Telegram and LinkedIn.

Who it suits and who it does not

Case Platform suits a Russian enterprise, especially a bank, a lender or a large operator, that wants one platform for many process-heavy applications and prefers a local vendor. The case studies are all big, multi-location rollouts where an analyst-led team and the vendor's own people do the building. A company replacing an imported ERP, BPM, ITSM or CRM system, which is the use the vendor keeps returning to, is the clearest fit.

It also fits an operations or business-analysis team that understands its process well and does not have in-house developers. The vendor positions analysts, not programmers, as the builders, and its custom development service covers what they cannot.

It is a poor match for a founder or a small team that wants to build an MVP alone and publish this afternoon: access runs through an application form, and the product is pitched at multi-month enterprise rollouts. English-language teams should also note that parts of the English site, such as the customer case labels, still carry Russian-language text.