Lark

What Lark is

Lark is a team workspace that bundles chat, email, documents, meetings and a no-code database module called Base. Its home page calls it a "Context-Aware AI Workspace for Teams" and puts the pitch this way: "Bring your team's knowledge, tools, and workflows together so AI has everything it needs to act." The part this directory cares about is Base, which the home page introduces as "Build workflows and dashboards without code" and the plans page as "Build business systems with no code", together with Forms ("Collect input and feedback") and Approval ("Automate and track decisions"). So Lark is for a team that wants its tables, intake forms and approvals living next to its chat and documents rather than in a separate builder. The plans page names the operating company as Lark Technologies Pte. Ltd., headquartered in Singapore with offices worldwide.

What you build and how

Base is the builder. The title of its product page reads "Team project management & workflow automation", and the line Lark uses for it in its own blog is "One Base to move your business forward. Take your business live on one table. Build your Base today." You begin with a table and grow it into a working system. The plans page lists what Base brings on every tier: multiple views, dashboards with various chart blocks and AI toolkits (a limited trial on all plans). The paid tiers add advanced permissions, syncing data between bases and Work Mini Apps, and each tier sets an automation allowance and a row ceiling per table, covered in the plans section below.

Forms feed the data in. Lark lists Forms as its own product for collecting input and feedback. Approval is a separate module, and the plans page describes it as "No-code approval process building" with an approval center and data dashboard, included on every plan. Together the three cover the database, forms and process sides of this entry: records live in Base, requests arrive through a form, and sign-offs run through Approval.

Integration has its own tools. AnyCross is described as the way to "Integrate apps and automate processes", and Lark Developer as the place to "Create custom solutions with APIs". The plans page includes both in every plan and quotes their limits: an OpenAPI call limit of 10,000 calls per month on Starter and unlimited calls on the paid plans, and AnyCross workflow runs of 2,000 a month on Starter and Basic, 20,000 on Pro and 100,000 on Enterprise. Enterprise adds a local proxy service, custom connectors and a custom identity provider. The menus also point to an Open Platform, an integrations directory and an apps directory.

The rest of the workspace is where Lark differs from a stand-alone builder. The product list names Messenger for team chat, Email, Docs, Slides, Wiki as a centralized team knowledge base, Meetings, Calendar, Minutes for searchable meeting transcripts, AI Meeting Notes, Meegle for visualizing workflows and managing complex projects, OKR, Rooms, Webinar and AnyGen AI Teammate. Lark Docs on the plans page covers docs, sheets and slides with synced blocks, boards, mind maps and automatic document translation. Lark's own marketing article says Lark Mail supports saved email templates, a format painter and customizable notification and inbox settings. A builder who wants a tracker, a chat thread, a wiki page and a meeting in one place gets that bundle here.

Templates give a starting point. The templates library page is titled "Pick from 100+ Templates", and the template menus group them under e-commerce, retail, property management, manufacturing, human resources, project management, marketing and team collaboration. The solutions menu adds CRM, project management, smart ticketing, smart store audit, smart customer feedback, content management and performance review as use cases, and Lark runs a partner program, a partner directory, Lark Ambassador and Lark AI Innovator.

What the pages say about plans and reach

Prices are in USD excluding tax, with a yearly option the plans page says saves 16.6%. There are 4 tiers.

• Starter costs $0 per user per month, "No credit card needed", for up to 20 users, with 100 GB of storage, 1-on-1 video meetings, 18 months of message history, unlimited real-time translation, 1,000 automations a month and 2,000 rows per table.
• Basic, "For growing companies with basic collaboration needs", costs $6 per user per month billed annually, for up to 500 users with 5 TB of storage and permanent chat history, and the same 1,000 automations and 2,000 rows per table.
• Pro, marked "Most popular", costs $12 per user per month billed annually, for up to 500 users with 15 TB of storage and 500-participant meetings. It raises Base to 50,000 automation runs a month and 20,000 rows per table and adds Base advanced permissions and security and organizational controls.
• Enterprise is quoted after a personalized demo. It allows unlimited users, 15 TB plus 30 GB per user of storage, 500,000 automation runs a month and 50,000 rows per table, and adds single sign-on (SSO) and "Advanced security & compliance controls".

The comparison table adds detail a builder will plan around: a maximum upload of 250 MB per file on Starter and Basic, 50 GB on Pro and 100 GB on Enterprise, and wiki spaces capped at 10 on the two lower tiers and unlimited above. The security rows list admin logs, watermarks, mobile file encryption, permission and activity auditing and secure labels on the higher tiers. Support is listed on every plan: a customer support specialist 17 x 7 (00:00 to 17:00 UTC) and an AI support assistant 24 x 7.

The home page cites a 4.9 rating based on 2,300+ reviews on the App Store, a rating of the whole Lark app rather than of Base alone, and the plans page says teams in 125+ countries use Lark. Customer stories in the menu include Haidilao, which the page says boosted operational efficiency by 25%, POPMART, which manages 300 store inspections and cut R&D lead time by 70%, and ZUS Coffee, 7-Eleven Philippines, Carro and GoTo Group. A savings calculator on the plans page estimates what a company might save by replacing other tools and labels its results "for reference only".

Who it suits and who it does not

Lark suits a team that wants workflows, forms and approvals in the same place where it already chats, holds meetings and writes documents. A small company standardizing on one workspace fits the free and Basic plans, and the published limits (20 or 500 users, 1,000 automations a month, 2,000 rows per table) are clear enough to plan around. An operations team that outgrows them can move to Pro for 20,000 rows and advanced permissions, and an IT team that needs SSO and custom connectors will find them on Enterprise.

The caveats are about scale and focus. A table limit of 2,000 rows on the free and Basic plans is small for a data-heavy application, and even Enterprise stops at 50,000 rows per table. Base is one part of a bigger suite, so the builder gets brief treatment in the site text compared with chat and meetings, and per-user pricing means the cost of the whole workspace grows with headcount even if only a few people build in Base.