Kwizbot

Kwizbot is a low-code chatbot and messaging platform for operations, support and contact-center teams that want to build and run bots without a programmer on every change. The site calls it a communication platform with generative AI and an enterprise bot builder, for enterprise and mid-sized business, and says proudly that it is a Ukrainian product. The company behind it is Evergreen IT Development Ltd, with offices listed in Kyiv, Warsaw and London.

What you build and how

The core of Kwizbot is a visual conversation builder. The low-code page says you choose the functional elements you need from a library, connect them graphically by drag and drop, add steps, and so build a custom bot. Components include buttons, keypads, sliders and other elements for scripting a conversation. The stated goal is that a team can run and change a ready-made bot on its own, with a developer involved only "for complex work" or advanced custom pieces. The tagline on the page is "a tool designed to keep simple things simple": you shouldn't need complex code to send data to a CRM or fetch exchange rates through an API.

Several things the page says you can do without coding go well beyond a scripted FAQ. You can send REST API requests, process the response and use it inside a customer service scenario. You can build variables, objects and conditions without special knowledge. You can run polls and fill in forms and checklists directly in a messenger, subscribe users to notifications from external systems such as alerts on new promotions or order progress, and accept payments through a chatbot. Access rights are managed so that you decide which colleagues are authorized and for what. A single account can hold "as many bots as you need".

When the visual route is not enough, the page points to Kwizbot Enterprise, described as combining low-code development with advanced programming. The navigation also lists a developer-friendly chatbot framework and documentation, so a team can split the work: operators edit scripts, developers write the custom parts.

The home page treats the builder as one piece of a larger messaging platform made of modules: the builder, an engine, a mailing module, a statistics module, a customer-data module, the widget and the operator panel. A website widget gives you an online chat for your site with customization, available around the clock. The omnichannel messenger layer combines Telegram, Viber, Facebook Messenger, the widget and other channels into one window, so the customer uses the channel they prefer and your team answers from one place. The platform pages list separate chatbot offerings for Telegram, Viber and Facebook Messenger. An omnichannel operator panel gathers all dialogs in one interface and manages groups of operators: agents can assign topics to conversations, see a customer's information and communication history, exchange files quickly, identify the customer before the dialog starts, and group users by topic for distribution between operators. The site also lists video contact with an operator as a feature. A customer card stores a person's name, core data and requests so the conversation history stays visible. Triggered mailings let you tell chosen user groups about news, promotions and events, and the site pitches them as a cheaper alternative to sending messages by phone number.

The site lists a number of further features by name: an AI Copilot that it says speeds up work by 3 times, Fast Line, integration with ChatGPT, age verification and liveness detection, text recognition in images, a barcode and QR code scanner and generator, and a quality-of-service survey. For Viber bots it describes secure purchases and bill payments inside the chat through Google Pay and Apple Pay. Integrations are described as available with products that have an API, CRM and ERP systems, FTP servers and databases. Reporting covers the number of users, how far they get through a scenario, sales funnels, and active and inactive users, and logging records the steps of both user and bot.

What the company's site states

The site publishes no prices. It says to contact the company for a personalized quotation or to fill in the form, and the demo section mentions monthly payments, implementation packages and additional services. There is no free plan or trial limit on the pages, only a request for a demo.

Operational claims on the home page include more than 99.5% uptime, 10M+ customers served through the platform and 100% DDoS protection. The platform is described as built to handle any load from messengers, and as multilingual, handling requests from customers around the world in one interface. The home page also says routine work can be automated so that up to 50% of a team's time is used more effectively, and pitches the AI chat and knowledge base as a way to speed up onboarding and training of support staff. Hosting on private servers is listed in the navigation and the builder is described as combining convenient use by a manager or analyst with secure data storage, integrations, customization and an on-premise launch option. A GDPR page is linked from the footer.

The team says it has worked with chatbots for more than 10 years in insurance, e-commerce, hotels and restaurants and other industries. Industry pages cover contact centers, retailers and supermarkets, insurance, banking and healthcare providers. A template library is listed under resources. Customer video testimonials on the home page come from the charity platform dobro.ua, which uses Kwizbot to engage users and collect donations; the IT school GoITeens; the energy company DTEK, on reducing the load on its call center; the wine retailer OKWINE; and the Sens bookshop, where the company says choosing and buying books became easier. The site lists customer segments of customer service, support, HR, marketing and sales, and a banner at the top reads "Kwizbot becomes" with a link to details.

Who it suits and who it does not

Kwizbot fits a contact center or support team that already lives in messengers and wants one operator window across Telegram, Viber, Facebook Messenger and a website widget, with bots that handle repetitive requests and hand off to people. The drag-and-drop builder with REST calls, variables and conditions suits an analyst who can reason about logic but does not write code. Companies that must keep data on their own infrastructure get an explicit private-server option.

Agencies and larger teams benefit from the unlimited bots on one platform. Enterprise buyers who want developers involved have Kwizbot Enterprise and the developer framework as an escape hatch.

There are limits to weigh. It is a messaging and bot platform, not a general app builder, so it will not produce a customer portal or dashboard. The path in is a demo and a quotation, so a small team cannot simply sign up and try it. WhatsApp appears on the home page among the channels a customer can use, while the dedicated platform pages cover Telegram, Viber and Facebook Messenger.