Crawl N Chat

What Crawl N Chat is

Crawl N Chat is a website chatbot builder that skips the conversation designer. You paste your site's URL, the service reads your pages, and the resulting AI chatbot answers visitors from that content. The company's tagline is "AI chatbots trained on your website", and the footer credits the product to Protemco. It is built for small businesses, online stores and similar teams who want a bot on their site without drawing flows or preparing training data. The site lists solution pages for ecommerce, small business and real estate.

What you build and how

The core idea is "Paste, Train, Embed". The site describes three steps. First you enter your website URL and it crawls every page automatically. Then the AI processes your content into a searchable knowledge base. Then you copy one script tag and the assistant is live. The FAQ puts setup at under 2 minutes, including 30 to 60 seconds of training. There is no flow editor to learn. What you configure is the bot's look and behavior: colors, position, name, personality, welcome message and suggested questions.

The editorial promise is that answers are grounded in your own content. The home page says every response is sourced from your actual website and that the bot is honest when unsure: if it does not know, it says so and connects the visitor to your team. A "Hallucination Guard" is listed on every plan, which the site says verifies each answer against your content before it reaches the visitor. The comparison page gives an example of the intent, saying the bot will not tell a visitor that a product costs $99 when it actually costs $149. For exact wording on sensitive topics, you add custom Q&A overrides, which the comparison page says take priority over AI-generated answers. It names legal disclaimers, pricing guarantees and return policies as the typical uses.

Lead capture is built in. The bot collects names, emails and phone numbers inside the conversation, not through popups. The comparison page says phone number collection is configurable and mentions smart trigger timing, so the prompt does not appear at a random moment.

Visitor memory is the other differentiator. The site says the bot recognizes returning visitors, can greet them by name, references past conversations and needs no login. This feature is listed from the Growth plan upward.

Crawl N Chat also reports on what visitors do. Its Customer Insights dashboard shows popular questions ranked by frequency, buying intent detection across pricing, purchase and support topics, knowledge gaps in your content, and lead conversion data. The comparison page describes an unanswered-questions view that turns gaps into things to fix.

Crawling covers "any public website", and the FAQ names WordPress, Shopify, Wix, Squarespace, docs sites, SaaS pages and custom HTML. The comparison page adds Puppeteer support for JavaScript-rendered sites. Publishing is the one-line embed, so there is no hosting to arrange.

What the pages state

Pricing is published in full on the home page, per month:

• Free, $0. 1 chatbot, 50 messages a month, 10 pages crawled, 7-day chat history, lead capture, the hallucination guard, 3 custom Q&A overrides and Crawl N Chat branding. The FAQ says it is free forever with no credit card required, and the comparison page calls it a permanent free tier, not a trial.
• Starter, $29. 1 chatbot, 500 messages, 50 pages, 30-day history, 5 Q&A overrides and Crawl N Chat branding.
• Growth, $49, marked Most Popular. 3 chatbots, 2,000 messages, 150 pages, 6-month history, branding removal, visitor memory and 25 Q&A overrides.
• Business, $99. 10 chatbots, 10,000 messages, 500 pages, 1-year history, whitelabel branding, visitor memory, 100 Q&A overrides, and everything in Growth.

You can cancel any time from the billing page, and the plan stays active until the end of the billing period.

The comparison page is the company's own, written against SiteGPT, so read it as marketing. It states SiteGPT's Starter at $39 a month for 4,000 messages and 1 chatbot, Growth at $79 for 10,000 messages and 2 chatbots, and a $39 a month branding-removal add-on. From that it calculates that matching Crawl N Chat's $49 Growth plan with branding removal would cost $118 a month at SiteGPT, a difference it puts at $828 a year. Those are the company's numbers about a competitor, not figures to budget from.

The same page is candid about where it falls short. It says SiteGPT integrates directly with Zendesk, Crisp, Intercom, Freshchat, Zoho, Slack and Google Chat, and that Crawl N Chat does not have those integrations yet. It also says SiteGPT can pull training content from Zendesk and Gitbook. The company's pages do not describe native integrations for Crawl N Chat itself beyond the embed, so that gap matters if your tooling is a helpdesk.

The pages state no security certifications and no customer counts. The only contact route shown is an email address in the footer, and the site has an affiliates link in its navigation.

Who it suits and who it does not

Crawl N Chat fits a small business or store whose answers already live on its website. A shop with shipping, returns and sizing pages, a SaaS company with a docs site, or an agency that wants a client bot live in an afternoon all match the pitch. The free plan lets you test the whole loop on a real site: crawl, embed, lead capture, and the guard against invented answers. At $29 to $99 a month, the limits are stated in messages, pages and chatbots, so you can price a site before you start.

Know the boundaries. The bot is only as good as the public pages it crawls, and the plans cap pages at 10, 50, 150 or 500, so a large documentation site needs a higher tier. Visitor memory and branding removal start at Growth, and white labeling for agencies is a Business feature. The free plan's 50 messages a month is a trial-sized allowance. Finally, this is a content-grounded chatbot with lead capture and analytics, not a flow builder, so a team that needs scripted branching, ticketing or deep helpdesk integrations should check those against the company's pages first.