Configurator

What it is

Configurator is the no-code product from Enterprise AI, a company whose address on its site is Level 12, 50 Carrington St, Sydney, Australia. The company describes it as a no-code platform to build, deploy, and manage enterprise AI workflows, and calls it secure and beautiful. It is an AI workflow and process automation builder, and the reader it is written for is an operations or IT team in a government body, council or regulated enterprise rather than a founder building a side project.

Enterprise AI sells more than the builder. Its homepage frames the whole offer as "GenAI agents, AI governance, and workflow automation" brought into production in 6-8 weeks, and it pairs Configurator with 2 named products, DAISY Assist and DAISY Assess, that are aimed at council development applications. This entry covers the builder first and those products as the examples the company shows.

What you build and how

The company's line for the editor is short: "Business users build and adapt AI workflows without writing code." The site does not describe the editor's screens in detail, so the useful material is what the platform is meant to produce and how it is governed. The company also lists a Configurator Builder and a Configurator CLI among its products, with Builder Setup, Getting Started and EAI CLI Docs under resources, so a command-line tool sits alongside the no-code editor.

The company's FAQ is where the product's behavior is spelled out. It calls Configurator "AI-native from the ground up" and says it will "intelligently transform processes, not just automate them." On the IT side, it says Configurator is "designed to augment, not burden" IT teams, with business users configuring workflows without coding "while IT maintains oversight." On existing software, it says the platform integrates with your existing systems "through APIs and standard connectors."

The controls are the part the company stresses most. When asked what happens if the AI makes an error, the FAQ lists 4 things: human-in-the-loop validation, citation "to the exact document and page so you can check any answer," a comprehensive evaluation suite that checks AI answers, and confidence scores for every output. For compliance it names complete audit trails, built-in compliance frameworks, and automated validation against your regulatory requirements. Its comparison page against another vendor describes the same idea as controls that "sit inside the work: human approval, audit trail, exception handling, and escalation," with the example that "AI can recommend an action, but the accountable person still approves it."

That comparison page also explains where the company thinks the platform fits. It describes Enterprise AI as "a workflow platform for the process that must move after the conversation," as opposed to a conversational virtual agent. Its examples are customer service, claims, compliance, approvals and operations processes with many people, rules and systems involved. It says the platform connects "the work to the data, policies, documents, and system context needed to make decisions," so that a team member sees the policy extract, evidence and case history in the same flow.

The two DAISY products show what a finished build looks like. DAISY Assist is "AI-powered pre-lodgement guidance for applicants - instant eligibility checks, property assessment, and document validation," where an AI agent analyzes property details to decide whether development is eligible. DAISY Assess is described as a project management workspace for council planners to process, track and assess development applications with AI, with real-time status updates from lodgement through to determination. The site does not say that either product is built inside Configurator, so treat them as the company's own showcase of what it delivers.

The delivery method is part of the product. The company lists 4 steps: identifying high-impact automation opportunities, solution design with your team, rapid implementation using "proven frameworks and pre-built components," and continuous optimization after launch, where it monitors performance and gathers insights. The company says it delivers working solutions in 6-8 weeks with continuous feedback. For the first project, its guidance is to start with "a high-value, repeatable workflow where speed, quality, and governance all matter," with a clear owner and a before-and-after measure such as cycle time, rework, quality or service experience.

The solutions menu extends the scope: AI agents for enterprise, an AI governance framework, business process optimization, workflow automation, enterprise AI search and an AI ROI business case, plus a ROI calculator under resources. Comparison pages put Enterprise AI against ServiceNow, UiPath, Salesforce Government and others, which signals that the company sells against large process and automation suites.

Evidence and limits

The site publishes no price list. The FAQ answer on cost is: "Flexible pricing based on usage, transaction volume, or subscription. Most customers see positive ROI within 6 months." There is no free plan or trial mentioned; the calls to action are "Book a consultation" and "Book a DAISY Demo."

The company makes one efficiency claim in its own words: Configurator "reduces manual processing time by up to 60%, improves consistency and accuracy, and delivers faster service." These are the company's figures, not an independent measurement.

The customer result with numbers is from a council. The site says Wingecarribee Shire Council "was averaging 253 assessment days per DA," that assessment timeframes improved by 19% after DAISY went live, and that DAISY now handles about 150 unique conversations per week, so staff "spend more time on assessment-ready applications." A quote credited to Mayor Bunting says the development application process "can feel complex and overwhelming" and that DAISY is designed to give people clearer information earlier. Blacktown City Council's Executive Manager Customer Experience is quoted saying that early use shows strong uptake, that results match expectations for time savings and fewer calls, and that the council sees "fewer requests for more information." Both results are about the DAISY products, not about Configurator as a builder.

On value measurement, the company says customers track "baseline movement, adoption, quality signals, exception handling, and staff feedback." The site names no SOC 2, ISO or hosting-region claim, so a security team will need to ask the company for those directly.

Who it suits and who it does not

Configurator is written for "governments, councils, enterprises, and organizations dealing with complex workflows and compliance requirements," and the industries named are government agencies, local councils, healthcare providers, social housing organizations and regulated industries more broadly. A planning department that fields many repetitive applications, or a compliance team that has to show who approved what, is the clearest fit. So is an IT group that wants business staff to adjust workflows while it keeps oversight.

It is a poor match for a solo founder or a small business that wants to publish an app this week. Pricing is quoted, the path to production is framed as a 6-8 week engagement, and the entry points are consultations and demos, not a sign-up form. A developer who wants to inspect the builder's internals, or a team that needs published plan limits to budget against, will find little on the site to work from. The strongest evidence is also from one sector, council development applications, so a buyer in another industry should ask for a reference in their own field before committing.