anny

What it is

anny is an all-in-one booking system for organizations that reserve things rather than just appointments. Its German-language site describes it as "das führende All-in-One Buchungssystem für Workspace Management, Raumbuchung, Event Ticketing und vieles mehr" (the leading all-in-one booking system for workspace management, room booking, event ticketing and more), which is the company's own claim. The reader it fits is an operations or facilities team, a coworking operator, a venue, a course provider or a service business that wants one place for every bookable thing instead of a separate tool per resource type. The homepage says the product is "Entwickelt & gehosted in Deutschland" (developed and hosted in Germany), offers support from Germany, and is available in 29 languages; the English blog carries the footer "anny US Inc." The company says more than 1,500 companies book their resources with anny.

What you build and how

What you build is a booking page, for your team, your customers or your community. The homepage says you can create one in 5 minutes, "Kostenlos. Keine Kreditkarte erforderlich" (free, no credit card required).

The resource model. The core idea is stated in one line of the company's FAQ: "In anny kann alles, was buchbar ist als Ressource angelegt werden" (in anny, everything that can be booked can be set up as a resource). Booking options and services define how a resource gets booked, and communities control who is allowed to reach which resources. So the model is three layers: you create resources, attach booking options and services, and use communities to give particular groups access. The company adds that you keep "volle Kontrolle über Zugriffsrechte und Buchungsregeln" (full control over access rights and booking rules), and says you shape your booking process from 100+ features.

Use cases. The homepage spells out how far the resource idea stretches. For workspace management it makes desks, meeting rooms and parking spaces bookable for hybrid work. Room booking covers internal and external bookings with a 3D site plan and catering automation. Visitor management captures contact details, collects digital signatures and prints visitor badges. Event and course ticketing handles advance ticket sales and check-in with QR-code tickets. Equipment rental manages vehicles, devices and sports gear. Tours, workshops and experiences can be sold as activities. Service businesses can take bookings for beauty treatments and consultations, and appointment scheduling works with video meeting and calendar integration. A queue management mode organizes waiting areas with a sign-in terminal and a call display. The menu also lists memberships, learning spaces, renting out rooms and a point-of-sale system (Kassensystem).

Admin and booking tools. The feature section names a booking page that makes every resource bookable in one place, a 3D map so visitors can find their way around a space, a weekly planner ("Wochenplaner"), admin tools for insights and control, automated check-in, online payment, packages and gift vouchers, and subscription models with automated billing. Native apps let people book resources and plan the week on mobile.

AI features. The anny Agent sets up your booking page for you and then stays on duty every day, moving bookings, informing customers and adjusting opening hours; the homepage notes that "Bevor er etwas ändert, fragt er dich" (before it changes anything, it asks you). The AI phone assistant takes calls, advises customers, checks live availability and creates binding bookings. The AI chat answers customer questions and completes bookings in the conversation. The FAQ takes on the obvious worry about letting a model talk to customers: the chatbot draws only on the business data you have stored, meaning your offer, prices and availability, "statt zu improvisieren" (instead of improvising), and a fallback hands unresolved cases to your team. The company calls this GDPR and EU AI Act compliant and ISO 27001 certified, and the AI banner reads "DSGVO-konform, gehostet in der EU" (GDPR-compliant, hosted in the EU).

Integrations. The FAQ says anny supports more than 25 integrations across smart locks, HRIS, payments, SSO and calendars. The most-used ones it names are Personio, Google Workspace, Microsoft 365, Outlook, Zoom, MS Teams and Nuki. With the Microsoft integration, staff book desks in MS Teams and meeting rooms in Outlook, and calendars sync with both Outlook and Google Calendar. You can build your own integrations through anny's open API.

What the pages state about plans and security

The FAQ says anny offers "5 Pakete mit unterschiedlichem Umfang" (5 packages with different scope) and points to a pricing page. The homepage offers a trial in the line "14 Tage kostenlos testen. Keine Kreditkarte nötig" (test free for 14 days, no credit card needed), and a live demo is offered for a walkthrough. The company's English blog adds the free tier: after the 14-day trial, anny moves to a freemium model in which up to 5 resources, such as workstations, rooms or courses, can be used free of charge permanently, with an unlimited number of users.

On data, the FAQ states that anny hosts all data in compliance with GDPR on German servers and offers a dedicated environment for public institutions and municipalities. It adds that the infrastructure is ISO 27001 certified, and the homepage repeats "ISO-27001 zertifiziert." The blog footer links a Trust Center, a status page and a roadmap. The homepage also says anny is usable worldwide in all time zones.

The homepage quotes reviews. Florian, an operations manager at a company of 50 to 1,000 staff, says anny centralizes all internal bookings, "von Meetingräumen bis zu Parkplätzen" (from meeting rooms to parking spaces). A reviewer from BIG direkt praises "Super leichtes Onboarding und toller Support" (very easy onboarding and great support).

Who it suits

anny suits a team that books many kinds of things under one set of rules. A facilities manager running desks, rooms, parking and visitor sign-in will find all of those in the resource list. A coworking or event operator who needs ticketing, check-ins, memberships and subscriptions can run them from the same account. A public body or municipality has a dedicated environment on offer, with German hosting. A small business that wants a phone assistant and a chat widget that book directly into its calendar has both, and a team with no budget can start on the free tier of up to 5 resources.

The caveats are specific. Most of the product site is in German, so English-speaking buyers lean on the blog and the product's 29 interface languages. And a one-person appointment business that needs only a booking link will be buying a system built around resources, communities and rules that it may never use.