Runrun.it

What Runrun.it is

Runrun.it is a work management platform. It combines task management, Kanban boards, workflow, custom fields, automations and a form builder. Its pages are written in Portuguese, and the page behind this entry is the Forms feature page, titled "Criador de Formulários Online" (online form builder). Its headline there is "Centralize solicitações com formulários online," meaning centralize requests with online forms.

For this directory, the product belongs under project management and also under forms. The reader it speaks to is a team that receives requests and has to turn them into assigned, tracked work: a service desk, an operations group, an agency, an internal-requests team. The page's own summary of the forms feature reads "Reduza o esforço na hora de organizar o fluxo de entrada das novas demandas, crie formulários online compartilháveis sem precisar programar": reduce the effort of organizing the intake of new demands, and create shareable online forms without having to program.

What you build and how

The thing you build in Runrun.it is an intake process. You make a form, you decide who can reach it, and every answer lands as work for your team. The page walks through each step.

The form builder comes first. The page says "Construa um formulário em poucos minutos, sem precisar programar": build a form in a few minutes, with no programming. With the Forms feature you can "Crie, edite e personalize quantos formulários você precisar": create, edit and customize as many forms as you need, so each request type can have its own form rather than one catch-all.

Sharing is the second step. The page invites you to share forms "com quem e onde você quiser" (with whoever you want, wherever you want) and to make your forms public.

What happens after submission is the real draw. The page says "Cada novo preenchimento entra no seu fluxo de trabalho como tarefas": each new submission enters your workflow as tasks. The responses go to the workflow automatically, and you also get access to a CSV file with all the answers in tabular form, so the data can leave the platform for analysis.

Automation sits on top. The page says the answer options on the form serve as input for custom automations such as assigning owners, setting a deadline and setting urgency, "e muito mais" (and much more). So a form field such as request type or priority can decide who receives the task and how soon it is due. Automatic emails about the progress of the request can also be sent to the person who filled in the form, which the page says keeps "um fluxo de informação perfeito" (a perfect flow of information), so the requester is kept informed without chasing the team.

The Forms Portal ties the pieces together. The page says you can create a customized portal of forms to group them in one place, in the format of a service center ("central"), for friendlier and more efficient access for everyone. A team with several request types can therefore offer a single front door instead of a list of links.

Around the forms sit the other building blocks. The page's "Muito mais do que um formulário" (much more than a form) section points to Kanban, Tarefas (tasks) and Fluxo de Trabalho (workflow). The footer's feature list names AI agents (Agentes de IA), automations, forms, Kanban, task management, custom fields and workflow, which together make up the platform the forms feed into: requests arrive through forms, carry custom fields, move through a defined workflow, appear on Kanban boards and get handled by automations and AI agents. The footer also links Templates, Cases, a Tour, a Blog, a help center (Central de ajuda) and an API, so the platform has a programmatic route alongside the no-code one.

In plain terms, a team could build a request intake for IT help, purchasing approvals or creative briefs. The form collects the details, the answers decide the owner, deadline and urgency, the submitter receives progress emails, and the team works the task on a board. These are examples of what the described features allow, not templates the page names.

Plans, proof and support

The page's pricing message is "Comece agora grátis!" (start free now), repeated as "Comece grátis, agora!" beside every call to action, and it offers "Teste ilimitado por 14 dias" (an unlimited 14-day trial), after which you can choose a plan or "continue grátis" (continue for free). Account creation is described as a few steps, after which you can "aproveite todos os recursos do Runrun.it" (make use of all of Runrun.it's features). Plan names and prices live on a separate Planos (plans) page in the navigation.

Proof comes from reviews. A quote credited to Daniel N. on G2, a data intelligence analyst, calls Runrun.it "uma ótima plataforma para gerenciamento de equipes e tarefas" (a great platform for managing teams and tasks) and says it has many features that make following tasks easier, including "criação de formulários para abertura de tasks," meaning forms for opening tasks. A second quote on the page, from a team that manages demands in the platform, says the work continues and all follow-up happens inside it, so the team can see exactly when work on each item can begin. A video on the page features Matheus Motta, head of acceleration at the agency ADTAIL, explaining the benefits of organizing and tracking team work in Runrun.it.

On trust and support, the footer lists a Compliance page, "Selos e marcas" (seals and brands), and terms of use, privacy policy and a DPA. It gives a support phone number and the email help@runrun.it, a separate sales line and email for the commercial team, and a Quem somos (about us) page.

Who it suits and who it doesn't

Runrun.it suits a team that lives on requests and wants them converted into assigned, tracked work without writing code. Operations, support and agency teams working in Portuguese are the clear match, because the pages are in that language. The free start makes a pilot cheap, and the forms portal gives a team with many request types a single place to send people.

It is a weaker choice for a team that needs an English-language product, since the pages are Portuguese. It is also not a general app or site builder: what you build is forms feeding a task workflow, not a website or a customer-facing app. A team that wants richer form logic than answers driving owner, deadline and urgency will be working within the automation options the platform provides.