Community Box

What Community Box is

Community Box is a no-code directory tool you add to a website you already run. The company's tagline is "Add beautiful directories to your website, easily", and the pitch is to showcase a community and let members manage their own profiles. It is built by Community Box Directory Software Inc., and the site says it is made in Canada. It is written for people who already have a site on Squarespace, Wix, WordPress, Weebly, Thinkific or Kajabi, and who want a directory without rebuilding the site around one.

What you build and how

The product is an embedded directory, not a standalone site builder. The documentation lists embedding guides for Squarespace, Thinkific, Wix, WordPress and Weebly, and the home page says it works on any website builder that lets you add your own code. Its most popular help articles include embedding on Squarespace, importing profiles from a spreadsheet, granting ownership of profiles and CSS for changing font size.

The central idea is that the community fills the directory. The home page says "members can add their own entries. No more manual uploading!" The site says the directory "looks great on any device" and that its mobile-friendly design lets users add profiles from their phones. Directory owners get a Profile Designer, listed in the documentation, plus the ability to customize the directory to match brand colors and fonts, and to adjust the layout, with more layout options listed as coming soon.

Finding people is covered by several features the home page lists. Profiles can be displayed on a map, and users can search by location. A search bar can be added to any page of your website. Visitors can contact people directly through their profiles. Profiles can be moderated so you approve them before they go live, and featured profiles can be highlighted. For a larger start, you can import data from spreadsheets, including images, and the documentation has articles on importing pictures via Google Sheet. You can export your profile data at any time.

Sign-in and access are where the platform integrations matter. The home page says single sign-on is available for Squarespace, Kajabi and Thinkific, so members do not need a separate Community Box login. A documentation article compares two ways to protect a Squarespace directory, Squarespace Member Sites (which it notes used to be called Member Areas) and MemberSpace. Both offer single sign-on, so members sign in with their Squarespace or MemberSpace account.

The article is frank about the trade-offs. Member Sites can be added to a Squarespace website for no extra cost, and you pay a percentage transaction fee if you charge for membership, which varies by Squarespace plan. Everything is in one place if you also sell online or send email with Squarespace Campaigns. The limitation is that Community Box can only tell whether a member is logged in, not whether their access has ended, so you have to remove profiles manually for members who no longer have access.

MemberSpace works the other way. Profiles sync automatically: when someone leaves the plan the profile is removed, if they rejoin it comes back, and when someone joins a plan a new profile can be added automatically. The article says MemberSpace works with most website building tools, so you can move your directory and protected member areas if you leave Squarespace, and that it has a Zapier integration. Its limits are stated too: there is no free plan, even the lowest tier may be more than you can justify if you are not charging for access, member data lives in MemberSpace rather than Squarespace, and running two account systems can confuse customers. The comparison table gives MemberSpace from $39 a month paid annually with transaction fees of 1% to 5% depending on plan, against Member Sites free with a Squarespace subscription and fees of 0% to 7% depending on plan. The article states that the Community Box team does not earn affiliate money from recommending MemberSpace.

Integrations beyond that are modest. The home page lists a Zapier integration to power up your directory, and a MemberSpace integration to monetize it. The documentation also has sections for Google Sheets, Embedding, Thinkific and Rocketspark, and it runs on Help Scout.

Plans, limits and claims

The pages held do not list Community Box's own paid plan prices. What the home page does say is "Get unlimited time on the free plan, no credit card required", and it offers a free demo video call with a team member. It adds discounts for non-profits, "without having to fill out a hundred forms". Support from real humans is stated as included on all plans.

The company's figures on the home page are 7,400+ users, 392,000+ profiles and 36+ countries. These are claims of the company. It also says it has been listening to how customers use Community Box since 2018 and keeps adding ways to manage a directory.

The home page carries testimonials, which are selected by the company. A reviewer says they can now add a directory to any Squarespace website and could not believe how easy it was to set up and customize for their brand. Another says the directory was up and running in one day, with real-time help from the developers, for a magazine's directory. A third says that using it to collect stories for International Women's Day produced their highest ever number of newsletter signups. Make Lemonade says the team is incredibly responsive.

The documentation article on Member Sites and MemberSpace was last updated on March 18, 2026.

Who it suits and who it does not

Community Box suits someone with an existing site who needs a members, businesses or community directory with self-service profiles. The site's example galleries cover coworking spaces, local businesses and community content. A Squarespace owner already paying for Member Sites can protect a directory at no extra subscription, and a Thinkific or Kajabi owner gets single sign-on for existing members. Non-profits get a discount.

It is a weaker fit if you want a standalone, fully hosted directory site with its own domain and storefront, because the product lives inside whatever site you embed it in. The pages also describe a split setup for paid access: your site builder, MemberSpace if you want profiles added and removed automatically, and Zapier for anything else. That is workable, but data ends up in more than one place, as the company's own article points out. A team that wants one system for billing, directory and site will have to weigh that.