Zoho SalesIQ
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Zoho SalesIQ combines live chat with automation through its Zobot visual builder. You can set up chat flows that handle common questions, qualify leads, or gather information before handing off to a human agent. The platform works on websites and mobile apps, giving visitors a consistent experience across channels.
Integration with Zoho's broader suite (CRM, analytics, email) makes it particularly valuable if you're already using Zoho products. It's a cost-effective choice for small-to-medium businesses needing both live support and automated handling.