Glia
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Glia serves over 700 financial institutions worldwide with a unified customer engagement platform. It combines chat, voice, video, and cobrowsing capabilities alongside AI-powered agents to handle customer interactions across channels. The platform emphasizes reducing customer effort by connecting them with the right channel and agent in seconds.
This suits banks and financial services firms wanting a single platform for omnichannel interactions. Where standalone voice or chat platforms address one channel, Glia integrates all of them with AI-powered automation that works together.