Chatfuel

Chatfuel specializes in building bots for the platforms where your customers already chat. The builder is drag-and-drop, letting you create sequences, handle payments, and collect leads without touching code. It's particularly strong for e-commerce, handling product recommendations and order inquiries through Messenger and Instagram.

The free plan lets you experiment with basic automations, while the paid tiers open up advanced features for serious operations. Many small businesses and agencies use it to handle customer inquiries at scale while keeping costs low.