ChatBot
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ChatBot is a no-code platform by Text Inc that trains AI models on your business data, documents, and website content to power customer conversations. You build with a visual flow designer, then deploy across multiple channels including website chat, email, and Facebook Messenger. The platform includes intent recognition, entity extraction, and optional human agent handoff.
It appeals to businesses that want AI-trained chatbots without data science work and prefer a more visual, business-friendly builder over code-based alternatives. It's positioned in the mid-market space, competing against Drift and Intercom on the SaaS side and Landbot on the pure-builder side, with a balance of ease and capability.