Decibel Insight

Decibel Insight records heatmaps showing where users click and scroll, captures full session videos so you can replay actual user interactions, and integrates feedback data to connect what users say with what they do. The platform is built to identify friction points where users abandon tasks or struggle.

Best for teams focused on improving conversion and reducing user frustration. Decibel Insight works well if your priority is operational analytics, understanding where your current users are getting stuck and fixing those problems rather than exploring broader strategic research questions.