UserZoom
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UserZoom unifies multiple research methods in one platform: automated surveys, screen recordings of actual user sessions, and unmoderated tasks you set for participants to complete. The combination lets you see what users say they do, watch what they actually do, and identify gaps between intent and behavior.
Fits research and UX teams that need to validate assumptions with both numbers and narrative evidence. UserZoom works best when you're investigating deeper questions about user intent and have the time to analyze multi-modal data rather than needing instant survey results.